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About
Why Work With Me
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30+ years in global manufacturing
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Master Black Belt leading multi-million-pound improvement projects
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High ROI - A Proven ability to deliver measurable cost reduction & efficiency gains
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Training that builds confidence, competence & long-term capability
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A respected, relatable, and highly effective teaching approach
Testimonials
Results You Can Count On
Skills
This is not training. It’s operational transformation.
WHAT I DELIVER
Enterprise Process Transformation
Enterprise-wide improvement initiatives that cut across functions, align stakeholders, and tackle complex operational problems at scale.
01
Rapid Improvement Interventions
Kaizen Blitz and focused 5-day interventions designed to unlock progress quickly and deliver measurable results in short timeframes.
02
Turnaround & Recovery Support
Targeted support for underperforming departments, including deep root-cause analysis and practical recovery plans that stick.
03
Root-Cause Problem Solving
High-stakes problem resolution for quality escapes, customer complaints, and supply-chain bottlenecks — beyond surface fixes.
04
Performance Measurement & KPIs
Design and deployment of meaningful performance systems, dashboards, and KPIs that genuinely drive behaviour and decision-making.
05
Operational Modernisation
Pilot projects for automation, digitalisation, and workflow redesign to modernise operations and remove friction from everyday work.
06
Capability & Culture Development
Culture-change programmes that embed continuous improvement behaviours, not just tools — building confidence and ownership.
07
Lean Coaching & Mentoring
Hands-on mentoring of Green Belts and Black Belts through complex project delivery, building internal capability and confidence.
08
Cost Reduction with Impact
Strategic cost-reduction initiatives with clear, quantifiable financial outcomes — without compromising quality or people.
09
Kirsten delivered a strong, engaging session offering real insight into problem solving. She presented clearly, kept the audience engaged throughout, and brought a great sense of humour alongside a sharp focus on improving problem-solving practice.
The session highlighted the importance of defining the issue clearly, understanding the common pitfalls of problem solving, and continually asking “what else?” to think beyond the obvious.
Fun, professional, and highly knowledgeable, we’d happily book Kirsten again.
Jon Tudor
Director, True North Excellence
Journey to Excellence – November 2015
I had the privilege of working with Kirsten at Victrex, where I supported their expanding Operational Excellence programme. With over two decades of experience in manufacturing, Kirsten brings a wealth of knowledge and practical insight to her role as a Continuous Improvement Coach.
Her extensive background in shopfloor continuous improvement speaks volumes about her hands-on experience in driving Operational Excellence. Kirsten has a rare ability to engage colleagues across both shop floor and support functions, combining pragmatism, energy, and determination.
She is a creative and pragmatic problem solver, adept at identifying root causes and implementing sustainable solutions that deliver tangible results.
Michaele Muella
Inspiring Change Agent, Executive Coach, Consultant & Trainer
I worked with Kirsten when she was a Manufacturing Engineer at Aircelle, an aerospace manufacturer, between 2002 and 2006, where I was Head of Manufacturing Engineering and Operational Excellence.
During that time, Kirsten was an exemplary manufacturing engineer - conscientious, innovative, and highly respected by both office-based colleagues and shop floor staff.
Even at this early stage of her career, she demonstrated clear leadership qualities and was recognised as future talent due to her behaviours, approach, and ability to work with people.
Darren Challender
Director, Hitachi Digital Services
I had the pleasure of working with Kirsten at Victrex. She is an excellent Continuous Improvement trainer, coach, and leader, engaging and collaborating effectively with both shopfloor teams and support functions.
Through her work, Kirsten motivated teams to apply continuous improvement techniques within the workplace and delivered meaningful improvements and results for the business.